Seller Rules & Posting Guidelines – laabeta.com

These guidelines help maintain a safe, trustworthy, and high-quality marketplace for all users. By posting on laabeta.com, you agree to follow the rules below. Failure to do so may result in ad removal, account suspension, or permanent ban.

1. General Posting Rules

✔ Post only real items that you currently own

Fake, misleading, or speculative ads are not allowed.

✔ Provide accurate information

  • Use clear titles

  • Provide real photos

  • Describe the item honestly

  • Mention any defects or repairs

✔ Post in the correct category

Wrong categories may cause an ad to be removed.

2. Forbidden Items & Services

You must NOT list or sell the following:

2.1 Illegal or Restricted Items

  • Drugs, narcotics, controlled substances

  • Stolen items

  • Fake or replica products

  • Weapons, explosives, ammunition

  • Human organs, medical supplies requiring license

  • Wildlife or protected animal species

2.2 Financial or Sensitive Items

  • ATM cards, bank accounts

  • Crypto private keys

  • Loan or credit services without license

2.3 Adult or Harmful Content

  • Pornographic materials

  • Escort services

  • Sexual products for minors

2.4 Dangerous or Prohibited Services

  • Hacking services

  • Fake documents

  • Academic cheating services

  • Malware, illegal software

If unsure, ask support before posting.

3. Image and Media Guidelines

✔ Upload only real photographs of the actual item

Stock images or photos from the internet may cause removal.

✔ No watermarks that hide product details

Small branding is allowed.

✔ Photos must NOT include:

  • Phone numbers

  • WhatsApp numbers

  • Links or social handles

  • Faces of minors

  • Offensive or inappropriate content

4. Pricing Guidelines

✔ Provide a fair and realistic price

Extremely low prices used to mislead users will be removed.

✔ No misleading pricing tricks:

  • “0 LKR” unless the item is truly free

  • “1 LKR” just to rank higher

  • Listing price different from actual price

5. Communication Rules

✔ Respond politely to buyers
✔ Do not spam buyers or send repeated promotional messages
✔ Do not ask buyers for unnecessary personal information
✔ Do not ask for advance payments unless buyer insists voluntarily

6. Seller Conduct Requirements

Sellers must:

  • Act professionally

  • Be respectful

  • Avoid harassment or threats

  • Complete agreed-upon deals honestly

  • Provide genuine documentation (bills, warranty, book, IMEI)

  • Maintain updated and accurate ads

7. Prohibited Selling Behaviours

The following actions may lead to instant account suspension:

❌ Posting multiple identical ads (“duplicate ads”)
❌ Fake ads meant to collect phone numbers
❌ Misrepresenting product condition
❌ Luring users into WhatsApp scams
❌ Charging extra hidden fees
❌ Creating multiple accounts to manipulate prices
❌ Swapping fake phones or clone devices as originals
❌ Selling banned or stolen items

8. Personal Data & Privacy

Sellers must not include:

  • NIC numbers

  • Bank account numbers

  • OTP or SMS verification codes

  • Credit/debit card details

  • Personal addresses (unless needed for delivery)

Buyer’s personal details must remain confidential.

9. Meeting & Delivery Guidelines

✔ Meet buyers in safe, public places
✔ Test items in front of the buyer
✔ Count and verify cash carefully
✔ For bank transfers, wait until funds are fully received
✔ Keep proof of transaction

10. Ad Removal & Account Suspension

laabeta.com reserves the right to:

  • Remove ads that violate guidelines

  • Reduce visibility of misleading ads

  • Suspend or permanently ban accounts involved in fraud

  • Report illegal activity to authorities

No refunds will be issued for removed ads that violate these rules.

11. Reporting Sellers or Listings

If you see a suspicious seller or listing:

📩 Email: [email protected] 🔗 Use the Report Ad button on the listing page

We take all reports seriously and investigate quickly.

12. Recommended Best Practices

For a successful selling experience:

  • Use clean, well-lit photos

  • Respond quickly to inquiries

  • Be honest about defects

  • Provide delivery options when possible

  • Keep communication friendly and professional

                            Thank You for Selling Responsibly on laabeta.com